Data Transfer Problems

Problem Symptom	Possible Cause(s)	Action
During data transfer, RR poll frames are transmitted, and eventually the link resets.	T1 too short.	Reconfigure the T1 timeout period to a longer value: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Level 2 tab, and increase the size of the Retransmission Timeout (T1) parameter.
An X.25 Reset Request packet is sent with diagnostic code 0x01.	The layer 3 default receive window size configuration is incorrect (too small).	Reconfigure the layer 3 receive window size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Rx Window Size parameter.
An X.25 Reset Indication packet is received with diagnostic code 0x01.	The layer 3 default transmit window size configuration is incorrect (too large).	Reconfigure the layer 3 transmit window size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Tx Window Size parameter.
When receiving bulk data (for example, when connected to a data feed service), data transfer is slower than is expected.	The FarSync X.25 is not acknowledging each receive data packet individually. (Note: the FarSync software is optimized for full-duplex data transfer.)	Reconfigure the layer 3 acknowledgment timer to zero: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Advanced Level 3 tab, change the Acknowledgement Timer parameter to zero.
	The layer 3 default receive window size configuration is incorrect (too large).	Reconfigure the layer 3 transmit window size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Rx Window Size parameter. Caution: if you decrease the window size too much, you may get a different problem (see above).
When transmitting, bulk data transfer is slower than is expected.	The layer 3 default transmit window size configuration is incorrect (too small).	Reconfigure the layer 3 transmit window size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Tx Window Size parameter. Caution: if you increase the window size too much, you may get a different problem (see above).
An X.25 Reset Request packet is sent with diagnostic code 0x27.	The layer 3 default receive packet size configuration is incorrect (too small).	Reconfigure the layer 3 receive packet size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Rx Packet Size parameter.
An X.25 Reset Indication packet is received with diagnostic code 0x27.	The layer 3 default transmit packet size configuration is incorrect (too large).	Reconfigure the layer 3 transmit packet size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Tx Packet Size parameter.
During data transfer, a FRMR frame with the Y-bit set is sent (resulting in the link being restarted and the call being cleared).	The layer 3 default receive packet size configuration is incorrect (too small).	Reconfigure the layer 3 receive packet size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Rx Packet Size parameter.
During data transfer, a FRMR frame with the Y-bit set is received (resulting in the link being restarted and the call being cleared).	The layer 3 default transmit packet size configuration is incorrect (too large).	Reconfigure the layer 3 transmit packet size: Run the FarSync Configuration Program, select the line, and click on the Properties button, then click on the Basic Level 3 tab, change Default Tx Packet Size parameter.

Last updated: 02-May-2008