Troubleshooting Guide - FarSync WAN T-Series - Linux


Problems using farutil


Problem Symptom Possible Cause(s) Action
Segmentation error when using the farutil command The C runtime libraries on your system may not be up to date. Please ensure that you have the latest libraries installed.
farutil command on sync0 reports the following error

farutil: Problem getting port information. No such device

farsync or syncppp modules did not load use the following command to check module dependencies:

depmod -a

If unresolved symbols are reported for farsync.o and syncppp.0 in the /usr/src/linux/drivers/misc directory then delete these files. (They belong in the net directory, and the ones in misc are just left lying around, but are being picked up first).

 

Try depmod -a again. and if there are no unresolved symbols for farsync.o and syncppp.o then see if the farsync module will now load. Use the following command:

modprobe farsync

if no errors are reported use the following command to see if the module has been loaded:

lsmod

You should see the farsync and syncppp modules listed.

No aliases or wrong aliases in /etc/modules.conf Make sure the following lines are in the /etc/modules.conf file

alias sync0 farsync
alias sync1 farsync

Additional possible farutil problems when using the Generic HDLC interface (kernel versions 2.4.13 and above only)

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