Troubleshooting Guide - FarSync WAN T-Series - Linux
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| Problem Symptom | Possible Cause(s) | Action |
| Segmentation error when using the farutil command | The C runtime libraries on your system may not be up to date. | Please ensure that you have the latest libraries installed. |
| farutil command on sync0 reports the following error
farutil: Problem getting port information. No such device |
farsync or syncppp modules did not load | use the following command to check module dependencies:
depmod -a If unresolved symbols are reported for farsync.o and syncppp.0 in the /usr/src/linux/drivers/misc directory then delete these files. (They belong in the net directory, and the ones in misc are just left lying around, but are being picked up first).
Try depmod -a again. and if there are no unresolved symbols for farsync.o and syncppp.o then see if the farsync module will now load. Use the following command: modprobe farsync if no errors are reported use the following command to see if the module has been loaded: lsmod You should see the farsync and syncppp modules listed. |
| No aliases or wrong aliases in /etc/modules.conf | Make sure the following lines are in the /etc/modules.conf file
alias sync0 farsync |
Additional possible farutil problems when using the Generic HDLC interface (kernel versions 2.4.13 and above only)